Microsoft Copilot AI Services

Harness the full potential of artificial intelligence in your organisation with Microsoft Copilot – safely and effectively. Whether you're just getting started or looking to advance your company's AI journey, we’re here to help. We’ll support you with tailored adoption programmes and employee training aligned with their specific roles. Our focus is on the secure deployment and responsible use of AI across your organisation. We also offer support for working in Copilot Studio and creating your own AI agents.

Why Copilot? People are more efficient, productive, and satisfied at work with it.

Microsoft AI combines the power of large language models (LLMs) with your organisation’s data – seamlessly and naturally – within your everyday workflow. It turns your words into one of the most powerful productivity tools in the world.

Copilot for Microsoft 365 is the ideal starting point for adopting AI tools in a business environment.
It works alongside your favourite Microsoft 365 apps – Word, Excel, PowerPoint, Outlook, Teams, and more.
Copilot for Microsoft 365 provides intelligent, real-time assistance, enabling users to boost their creativity, productivity, and skills.


Imagine what Copilot could do for your business. Organisations that have deployed Microsoft Copilot are already seeing real results:

84 % of users report a 10–20% increase in productivity.

68 % of employees say Copilot makes them feel more satisfied and effective in their work.

(Source: Microsoft Customer Story)

Give your teams the tools they need to focus on what really matters – and gain an edge in digital transformation.


How Microsoft AI Tools Differ from Other Providers

Security
Microsoft Copilot for Microsoft 365 can work securely with both public online data and your internal corporate documents and data, all under Microsoft’s industry-leading protection. It does not use your data to train the underlying model (no sensitive information leaks “to the internet”) and ensures access based on the user permissions set in your tenant.

Adoption
You follow proven best practices for a controlled rollout of Copilots and start using them quickly and effectively. We offer a comprehensive introductory workshop, follow-up training, and infrastructure preparation as a step-by-step plan for your AI-enabled future.

Management and Development
What you deploy in your company, you also want to keep under control. With our expert services, you can efficiently manage resources, infrastructure, security, and Copilot licensing.


Want to implement AI in your company with our support? Get in touch with us.


AI and Microsoft Copilots in ERP and CRM

Learn how to converse with your data using AI assistants tailored to your role.
You can choose from pre-built Microsoft Copilots or customise solutions according to your specific needs and requirements through flow integration with Microsoft Azure OpenAI Services.

We’ll introduce you to practical scenarios for using Microsoft Copilot in customer service, sales and marketing, IT operations, or HR.
Discover the potential of Microsoft Copilot AI in your ERP and CRM systems, across the Microsoft Dynamics 365 and Microsoft 365 ecosystem.
Automate repetitive tasks and eliminate outdated data from your systems.
Empower your sales teams with the world’s first Copilot designed specifically for this area: Microsoft Dynamics 365 Sales Copilot.

Microsoft and SAP are working together – SAP cloud runs on Microsoft Azure infrastructure.
Take advantage of this partnership to explore and unlock the full range of technological benefits it offers.

Built with AI – for makers, anything is possible in any area.
For example: Create custom apps with Power Apps. Automate processes with Power Automate. Design web portals with Power Pages. Use chatbots with Power Virtual Agents. Perfect your reporting with Power BI … and much more.


Copilot Studio for Your own AI Assistants

The Microsoft Copilot Studio platform is available for building and customising your own AI agents. These agents can support a variety of operational and business needs, boost employee productivity, improve customer service and assist with anything your business requires.

Benefits of Copilot Studio for Your Organisation:

  • Personalisation: Tailor AI assistants to the specific needs of your company or organisation.

  • Automation and Simplification: Autonomous AI agents can manage even complex operational, business, and HR processes.

  • Productivity: Free your employees from routine tasks and equip them with AI agents capable of quickly answering questions and performing actions based on your company’s internal knowledge, workflows, and procedures.

  • Integration: Copilot Studio is interoperable with Microsoft Azure AI Studio and other applications, enabling seamless integration with external systems. New connectors like Microsoft Graph allow access to a wide range of data sources.

  • Security and Management: Copilot Studio offers advanced governance and security features, including user activity auditing through Microsoft Purview and Sentinel integration, along with support for customer-managed encryption keys.

How to Get Started with Copilot Studio

Contact us to learn what Copilot Studio can do – and try it out.
We’ll assist with configuration and agent training using available tools and connectors. Together, we’ll integrate your Copilots into business processes so you can fully benefit from their capabilities.

Step by step to fully leverage Microsoft AI. We will support you with a suite of services that helps you get started.

Discover what AI can do. Choose the right tools for you. Prepare your data. Learn how to work with AI. Don’t forget about security. Grow your business and innovate with AI.

1. MS Copilot ADOPTION & INSPIRATION

A foundation for starting your journey towards effective AI adoption.

Format: Interactive online or on-site presentation and consultation
Duration: 2 hours

Content:

  • Introduction to Microsoft Copilot across the Microsoft ecosystem

  • What Copilot can do within Microsoft 365 (e.g. Outlook, Teams, Word, Excel, PowerPoint)

  • Copilot in Power Platform, Copilot Studio, and Copilot Agents

  • Inspiring use cases and practical benefits of Microsoft Copilot

  • Discovery discussion – we’ll explore where and how Copilot can support your organisation

  • Based on your needs: options for advanced training for end users and administrators, implementation methodology and KPIs, monitoring the success of adoption, and opportunities for long-term development and sustainability of the technology in your organisation


2. Microsoft 365 Copilot TRAINING

Achieve maximum performance with Microsoft Copilot. A practical, hands-on session covering how to work with AI, including tips on crafting effective prompts for the best results.

Format: Interactive online or on-site workshop
Duration: 3 to 4 hours

Content:

  • Practical use cases of Microsoft Copilot in Microsoft 365 apps (Word, Excel, Teams, Outlook, PowerPoint, etc.)

  • Demonstrations of how to interact with Copilot – prompting techniques

  • Useful tips and a tailored plan for using Copilot in your organisation’s day-to-day work

  • Limitations, security framework, and access management


3. MS Copilot AI SECURITY ASSESSMENT

Security and data protection

Ensure a secure deployment and operation of AI tools within your organisation.

Format: Online or on-site workshop and consultation
Duration: Approx. 2 hours

Content:

  • Overview of key information for the secure use of Microsoft Copilot AI, tailored to your organisation’s needs

  • Rapid assessment of AI readiness

  • Recommendations for proper implementation with a focus on data protection and security

  • Licensing guidance, tenant configuration, security setup, data classification, access rights management, document storage and governance

  • Ongoing support based on your company’s requirements


4. AI DEVELOPMENT & CUSTOMISATION

With Microsoft Copilot Agents

New and extended options for personalised AI deployment in your organisation.

Format: Interactive presentation and consultation (on-site or hybrid)
Duration: Approx. 1.5 hours

Content:

  • Introduction to Copilot Agents and how they differ from basic Copilot functionality

  • Overview of Microsoft Copilot Studio – how to build your own AI agents

  • Inspiring examples of Copilot Agents tailored to specific processes, such as sales and marketing, CRM, finance and reporting, ERP, HR, and more

  • Opportunities for quarterly or biannual follow-up sessions on the latest Copilot features and their application in your organisation

  • Build a Centre of Excellence for AI in your company with our support


5. HACKATHON: Copilot Agent in a Day

From idea to functional prototype in just one day

Format: Interactive workshop and consultation (on-site or online)
Duration: 3 to 8 hours

Content:

  • Introduction to Copilot Agents and Microsoft Copilot Studio environment

  • Collaborative work on your own AI use cases

  • Step-by-step development of a functional AI agent tailored to your organisation’s needs

  • Expert consultations and live testing


 

Ready to get started with AI in your organisation? Get in touch with us.

Contact us